Plain answer first. Connie does not integrate with Jobber today. It books into Google Calendar. A Jobber integration is coming on Pro and Scale, but it is not built yet. If you need calls to land in Jobber automatically right now, start with Jobber's own receptionist.
Your schedule, quotes and invoices may live in Jobber, but when you're under a sink and nobody is set up to answer, the call still goes to voicemail. This guide covers the realistic options for a Jobber shop.
Option 1: Jobber's own AI receptionist
Jobber offers its own AI receptionist feature1. If you live in Jobber all day, it's the first thing to look at, because it's built by the same company as the software you already use. Check its current price, which plans include it, and how it handles your emergency calls on Jobber's own pages; we don't quote their pricing or features here because we haven't tested it.
Questions worth asking about any built-in receptionist, Jobber's included:
- Can it run on overflow only, so your phone rings first and it answers just the calls you miss?
- What exactly does it say on a burst-pipe call? Can it use your shutoff and safety wording word for word?
- How does it reach you or your on-call tech on a true emergency?
- How is it billed, and does the bill change in a cold snap when calls triple?
- Is there a guarantee or trial if it doesn't book work?
Option 2: a live answering service
A call center answers in your company's name and takes messages or pages your on-call tech. Live services usually cost several times more than AI for the same calls: Ruby, for example, lists $250 a month for 50 minutes2. Whether they can enter requests in Jobber depends on the service; ask. Our answering service vs AI receptionist guide covers the trade-offs.
Option 3: an overflow-only AI receptionist next to Jobber
A separate receptionist that only picks up the calls you miss, and sends you the job so you (or whoever runs your office) put it in Jobber. That's one extra step per job today. It can still be the better fit when:
- You want your phone to ring first. You answer most calls yourself and only want help with the ones you miss on jobs.
- Emergency handling matters most. You want every leak caller walked to the main water shutoff and given your safety steps before anything else.
- You want a guarantee tied to booked work, not just answered calls.
- Your schedule already lives in Google Calendar alongside Jobber, or you're fine copying a booked visit into Jobber from the summary.
It's the wrong fit if you need every call to become a Jobber request automatically without anyone touching it. That's what a direct integration is for, and ours isn't built yet.
How Connie works for a Jobber shop today
- You set it up online in a few minutes: hours, service area, jobs you take, your emergency rule and safety wording. No calls or meetings.
- You dial your carrier's conditional forwarding code. Your number doesn't change, and your phone still rings first.
- When you miss a call, she answers in your company's name. On a leak she walks the caller to the shutoff and gives your safety steps.
- She books the visit into Google Calendar.
- Within a minute you get an email summary with the caller, address, problem and booked time. Text summaries are Coming at launch.
- You create the job in Jobber from that summary, the way you would after calling back a voicemail, minus the phone tag.
When the Jobber integration ships on Pro and Scale, the goal is to drop each call into Jobber for you. Until then, we'd rather you know about the copy step up front.
Side by side
| Jobber's AI receptionist | Connie | |
|---|---|---|
| Lives inside Jobber | Yes, it's Jobber's own feature1. | No. Separate service; Jobber integration coming on Pro and Scale (not built yet). |
| Where bookings go | Check with Jobber. | Google Calendar. |
| Phone rings first | Check with Jobber. | Always. Overflow only, through conditional forwarding. |
| Emergency handling | Check with Jobber. | Walks callers to the water shutoff and gives your safety steps. |
| Price | See Jobber's pricing. | Founding $49/mo or $490/yr, locked for life. After founding from $79/mo. |
| Guarantee | Check with Jobber. | First job in 30 days or your first month is refunded. |
We left Jobber's column as "check with Jobber" on purpose. We haven't tested it, and a comparison that guesses about someone else's product isn't worth much.
How to decide
Choose Jobber's receptionist if automatic entry into Jobber is the most important thing, or if you'd rather have one vendor and one bill.
Choose an overflow-only receptionist like Connie if you want your phone to ring first, care most about how emergency calls are handled, want a guarantee tied to a booked job, and don't mind copying booked visits into Jobber for now.
Either way, test before you commit. Call it from a phone that isn't yours, as a homeowner with a leaking water heater at 9 PM, and read what you get. You can try ours right now on the demo line at (574) 235-1616.
What Connie costs
Founding members (20 spots) pay $49/mo or $490/yr, locked for life, with no setup fee and no contract. Every missed call is answered: fair use is 300 minutes a month, then 35¢ a minute, and we alert you before that happens. After founding fills, plans are Starter $79/mo (150 minutes), Pro $149/mo (400) and Scale $249/mo (1,000). No setup fee on any plan; yearly is 2 months free. First-job guarantee: if Connie doesn't book you a job from a call it answered in your first 30 days, your first month is refunded. Connie is pre-launch and built in South Bend, Indiana; it has run at the founder's repair shop since August, and it doesn't have plumbing customers yet.