Rosie is an AI answering service for small businesses with industry pages for home services, plumbing, electrical and HVAC2. Like Connie, it trains itself from your website, keeps your number through call forwarding, and can run on overflow and after-hours calls only3. The differences are in what each plan includes and how far along each product is.
Side by side
| Connie | Rosie | |
|---|---|---|
| Starting price | $79/mo Starter (150 min). Founding members: $49/mo ($490/yr), every missed call answered (fair use 300 min), locked for life, 20 spots total. Pro $149 (400 min), Scale $249 (1,000 min). Yearly = 2 months free (founding: $490/yr). | Professional $49/mo, Scale $149/mo, Growth $299/mo. Annual billing advertises 2 months free1. |
| Included usage | 150 / 400 / 1,000 AI minutes a month (founding: every missed call, fair use 300). Calls you pick up yourself never use minutes. | 250 / 1,000 / 2,000 minutes a month1. |
| Overage | $0.35 per minute on Founding and Starter, $0.25 on Pro, $0.20 on Scale | Not stated on pricing page. |
| Setup fee | None on any plan. You set it up yourself online in a few minutes. | Not stated on pricing page. Setup is self-serve from your website and Google Business Profile3. |
| Contract | None. Month to month, cancel anytime. | “Cancel anytime”; contract terms not stated1. |
| Free trial / guarantee | First-job guarantee: book a job through Connie in your first 30 days or your first month is refunded. | 7-day free trial on all plans3. |
| Call booking | Books visits into Google Calendar, using the hours, service area and job types you set. | Direct booking into Google Calendar or Calendly on Scale and up. Professional sends a booking link by text instead3. |
| Texting | Email summary after every call today. Text summaries and missed call text back Coming at launch. Carrier texting registration passed through at cost. | Sends texts to callers during the call (Scale and up); booking links by text on Professional. Website texting add-on $50/mo1. |
| Integrations | Google Calendar today. Jobber integration coming on Pro and Scale (not built yet). No Housecall Pro or ServiceTitan. | Google Calendar, Calendly, Zapier23. Field service software integrations not stated. |
| Human handoff / live agents | No live agents. Hands calls to you or your on-call number when you set a rule for it. | Warm and live transfers on Scale; waterfall transfers on Growth. No transfers listed on Professional1. |
| Built for | Home service contractors (HVAC, plumbing, electrical, garage door, roofing) who miss calls on the job. Overflow only: your phone rings first. | Small businesses across many industries, including home services. English and Spanish1. |
What it costs at three call volumes
Connie bills by the minute. At the pilot shop, a real (non-spam) call averaged about 70 seconds, so the examples below count each call as about 1.2 minutes and pick the cheapest Connie plan for that volume, overage included. There is no setup fee on any Connie plan, so nothing is left out of the monthly figures below.
| Missed calls a month | Connie | Rosie |
|---|---|---|
| 40 calls (about 47 min) | $79 Starter, or $49 founding | $49 Professional (250 min)1 |
| 150 calls (about 175 min) | $87.75 (Starter $79 + 25 extra min × $0.35) | $49 Professional, but no calendar booking or transfers; $149 Scale for those13 |
| 400 calls (about 467 min) | $165.75 (Pro $149 + 67 extra min × $0.25) | $149 Scale (1,000 min)1 |
The fair reading: Rosie's Professional plan is more minutes for the money than any Connie plan. If what you want is message-taking plus a booking link sent by text, Rosie is cheaper. If you want the receptionist to actually put the visit on your calendar, compare Connie (about $88 on Starter at 150 calls, about $166 on Pro at 400) with Rosie's $149 Scale plan. Put your own numbers in the missed call calculator to see where you land.
Where Connie wins
- Calendar booking on every plan, including the $49 founding and $79 Starter plans. Rosie reserves direct booking for $149 and up.
- Clear overage. $0.35 a minute on Starter, $0.25 on Pro, $0.20 on Scale, published. Rosie's pricing page doesn't state what happens past your minutes.
- Self-serve setup in a few minutes, plus a free missed-call audit and a first-job guarantee.
- Contractor-tuned. It asks the safety questions an HVAC or plumbing office would (gas smell, CO alarm, water shutoff).
Where Connie doesn’t (yet)
- Texting. Rosie texts callers today. Connie's missed call text back and text summaries are coming at launch.
- Minutes per dollar at the low end. 250 minutes for $49 beats Connie's 150 for $79 (or 100 for $49 founding). At low volume Rosie is the cheaper of the two.
- Spanish. Rosie lists English and Spanish. Connie is English only today.
- Integrations and transfers. Rosie has Zapier, Calendly and multi-number transfers. Connie has Google Calendar and a single hand-off number today; Jobber integration is coming on Pro and Scale (not built yet).
- Maturity. Connie is pre-launch, with one live site at a South Bend repair shop. You can try Rosie today with a free trial.
Which should you pick?
Pick Rosie if you need texting or Spanish now, or you mostly want messages taken and the $49 plan's 250 minutes fit.
Pick Connie if you want booked visits on the cheap plans, someone to set it up for you, and a receptionist that sounds like it knows the trade. See how it handles a no-heat call on the HVAC page. Plumbers: read the plumber's version of this comparison.