This page is the plumbing-specific companion to our full Connie vs Rosie comparison, which has the complete feature table. Here we look only at what a plumbing shop cares about. Rosie's facts below come from its own pages, checked November 10, 2026, and are footnoted. We make Connie, so weigh our take accordingly; we say where Rosie is ahead.
The short version
Why plumbers might pick Connie
- Booking on the cheapest plan. Founding members ($49/mo) get visits booked into Google Calendar. Rosie's direct calendar booking starts on its $149 Scale plan; Professional sends a booking link by text13.
- Emergency-first on every call. She walks callers to the water shutoff and gives your safety steps before taking details.
- Overflow only, by design. Your phone rings first; she answers only the calls you miss.
- A guarantee tied to work: first job in 30 days or your first month is refunded.
- Founding price locked for life: $49/mo or $490/yr, every missed call answered (fair use 300 min, then 35¢/min with an alert first).
Where Rosie is ahead
- Texting today. Rosie can text callers; Connie's text summaries are Coming at launch1.
- Spanish. Rosie lists English and Spanish1. Connie is English only today.
- Minutes per dollar after founding. Rosie Professional is $49 for 250 minutes1; Connie Starter is $79 for 150.
- Integrations and transfers. Zapier, Calendly and transfers on Scale and up12. Connie has Google Calendar today; Jobber integration is coming on Pro and Scale (not built yet).
- Track record. Rosie has customers and a 7-day free trial3. Connie is pre-launch and has no plumbing customers yet.
The burst-pipe call
For a plumber, this is the call that decides it. Someone has water coming through the ceiling at 9 PM. What should happen in the first minute:
- “Is water running right now? Let's shut it off first.” Then help finding the main shutoff, usually where the line comes into the house.
- Your safety steps: stay away from water near outlets or the panel, open a cold faucet to drain the line.
- Address, where the pipe is, whether the water is off, callback number read back.
- Your rule: an urgent alert to you or your on-call tech, or the first open slot.
Connie is built to do exactly this on every leak call. Rosie lists plumbing among its industries2; we haven't tested how it handles an emergency, so call both and listen. Ours is on the demo line at (574) 235-1616. Tell it your basement is flooding.
Booking: does the visit land on your calendar?
A message is not a booked job. On Rosie's Professional plan ($49), callers get a booking link by text; booking straight into Google Calendar or Calendly starts on Scale ($149)13. Connie books into Google Calendar on every plan, including the $49 founding plan, using the hours, towns and job types you set.
What a cold snap does to the bill
Plumbing call volume isn't steady. The first hard freeze can triple a week's calls. Two things to check on any plan: what happens past your included minutes, and whether you're paying for calls you'd have answered yourself.
- Overage. Connie founding: fair use 300 minutes, then 35¢ a minute, and we alert you before that. Rosie's pricing page doesn't state overage1; ask before a busy month.
- Overflow. Both can be set to answer only overflow and after-hours calls3. Connie only works that way, so the calls you pick up never use minutes.
| Plumber needs | Connie | Rosie |
|---|---|---|
| Entry price | $49/mo founding ($490/yr), locked for life; then $79 Starter | $49/mo Professional1 |
| Included usage | Every missed call (fair use 300 min) on founding; 150 min on Starter | 250 min on Professional1 |
| Calendar booking at entry price | Yes, Google Calendar | Booking link by text; direct booking from $1493 |
| Water shutoff walkthrough | Yes, with your safety steps | Not stated; test it |
| Texting callers | Coming at launch | Yes (Scale and up; booking links on Professional)1 |
| Setup | Self-serve online in minutes; no setup fee on any plan | Self-serve from your website and Google profile3 |
| Try before you pay | Demo line, plus first-job guarantee | 7-day free trial3 |
| Jobber / Housecall Pro | Not today; Jobber coming on Pro and Scale (not built yet) | Not stated2 |
Which should a plumber pick?
Pick Rosie if you need texting or Spanish today, want a free trial with an established product, or mostly want messages taken and a booking link sent.
Pick Connie if you want your phone to ring first, every leak caller walked to the shutoff, visits booked on the $49 plan, a first-job guarantee, and a founding price locked for life. Read more in our AI receptionist for plumbers guide, or see the plumbing page.
The 0.86-second median answer time we quote was measured at the founder's computer repair shop in South Bend (150 real calls over 90 days; case study), not at a plumbing company.